Get support with the cost of living
The winter months can be really difficult. Please do ask for support if you’re struggling with:
Help is available on the Island.
Citizens Advice provide free, independent, confidential advice about housing, relationships, debt, tax credits, welfare benefits, employment, immigration and health and community care.
0800 144 88 48
Need help with energy and water efficiency info, general money saving, benefits and debt? Contact:
The government’s Household Support Fund, managed by Isle of Wight Council is supporting local organisations to provide support to residents.
Community pantries and larders including a new mobile community pantry!
Join a community pantry or larder and for £5 a week, receive over £15 worth of food. Membership is free and anyone can join.
01983 296592 East Cowes Community Pantry
07961 959003 Ventnor Community Pantry
01983 563732 Ryde Community Pantry
07300 329610 Pyle Street Pantry, Newport
01983 248170 Pan Community Larder (for East Newport residents only)
01983 716020 The Aspire Mobile Community Pantry:
Isle of Wight community pantries and larders are supported by the government’s Household Support Fund
Warm Welcome Spaces
If you’re feeling chilly, lonely or just want to do something different, head to a Warm Welcome Space. There are Warm Welcome Spaces right across the Island. They all provide something different including: support, refreshments and meals, chats, newspapers, games, puzzles and of course a very warm welcome!
Make sure you’re getting all the benefits you’re entitled to
Lots of people who are eligible miss out on benefits and support with things like:
Getting a small amount of one benefit may open up your entitlement to other support.
From April 2024, government childcare support is expanding. Go to childcarechoices.gov.uk for more information and to apply.
Discover the Family Hubs and Centres on the Island!
Do you know about the Family Hubs and Centres that are here to support you and your family? They are places where you can find a variety of services and activities for you and your children, from pregnancy to 19 years old (or 25 years old for those living with special education needs and disabilities). You can pop in anytime to the Family Hubs, which are open five days a week, or visit the Family Centres, which have different opening hours. Each Hub and Centre is based on the needs of the local community, so some services may differ. But they can offer:
February half term fun
Head to our museums, libraries and leisure centres and help keep everyone entertained!
Family friendly fun at our museums
* Monster Match Clay Days at Newport Roman Villa, Cypress Road, Newport, PO30 1HA.
Wednesday 14 and Friday 16 February, 9.30am to 3pm.
£1 per person includes admission and all activities. Booking not required.
* Rodeo Riders craft activity, Museum of Island History, Guildhall, High Street, Newport, PO30 1TY.
Tuesday 13 and Thursday 15 February, 10am to 1pm
Adults £1, Children 50p, includes entry to the museum. Booking not required.
Dive into the fun at 1Leisure
Come for a swim and splash in our pools at The Heights and Medina Leisure Centre. Join us every Sunday from 1pm to 2pm at Medina Leisure Centre. Our pools come alive with an array of floats and balls, it’s a great way to help keep the kids entertained. Come make a splash and create lasting memories with 1Leisure this half term!
Not just books
Family activities, Warm Welcome Spaces, crafts for all ages, audio books and much, much more. Our libraries are about more than books – although if you’d like to do some reading, they’re definitely the place to go!
Community grant funding from the Household Support Fund is open for applications
Applications are now open for Island community and voluntary organisations, town, parish and community councils to apply for the final round of community grant funding to support Islanders with the cost of living.
We are looking for:
The community grants are paid for from the current grant round from the Department for Work and Pensions Household Support Fund which comes to an end on the 31 March.
Applications close 12pm 9 February 2024.
Make sure you’re Weather Ready
Are you prepared for severe winter weather? From keeping yourself and your family well to taking care of your home and staying safe while out and about, the Met Office advice pages provide guidance on how to be prepared this winter.
Did you know that the Isle of Wight is part of the Warmer Homes programme?
If you are eligible, you could receive fully funded energy saving improvements for your home like insulation, air source heat pumps and solar PV panels.
These improvements can:
Get more information on freephone 0800 038 5757. On the Island, you can also contact The Footprint Trust on 01983 822282
Tax credits are ending
If you’re currently on tax credits including Child Tax Credit and Working Tax Credit, the Department for Work and Pensions (DWP) will be writing to you with a Universal Credit Migration Notice. The notice will explain what you need to do to apply for Universal Credit.
You must apply for Universal Credit within 3 months and 1 day of getting your letter, you will not get it automatically.
Apply as soon as soon as you receive your letter to make sure you get things sorted as quickly as possible.