If you would like to exchange for credit within 30 days of purchase you will receive 100% value in a credit providing the voucher has not been redeemed. If the claim is made more than 30 days after the issue of the voucher you will receive 50% of the purchase price in a credit note that will be valid for 12 months.
Refunds – you are entitled to have a refund within 7 days of the purchase of your voucher if you change your mind. Please note that there is an administration fee for refunding which is 10% of the purchase price.
Should you not be able to use your voucher due to the Virus and restrictions then we will work with the merchant to negotiate an extension for you.
* Please note The Price Is Wight guarantee does not include Isle of Wight Festival or Jack Up The Summer or any other deals that indicate it is not covered. This is the full and final decision which you agree to when purchasing. Festivals refunds terms are set below and are full and final decision which you agree to by purchasing a ticket.
Refunds will encounter a 10% administration fee, by purchasing on The Price is Wight you agree to this as one of the terms of sale.
Please note you must click through to deal to get full pricing and deal details. Prices featured on front pages are based on the highest normal price and lowest deal price.
Please also note – 24 hours cancellation must be given for all vouchers once appointment made or you run the risk of losing your voucher,
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To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions].
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the jurisdiction of the courts of England, Wales, Scotland and Northern Ireland.
We offer a seven day refund policy, after you have purchased if you change your mind within seven days we will happily send you a refund. Please note that when you purchase you are agreeing to these terms and will not seek a refund from The Price Is Wight after this seven day period. The only exception to this is in relation to live events eg concerts, festivals. If an event is cancelled, we will get in touch with promptly to let you know your options. Please note that any The Price Is Wight fees, charges and postal charges are never refundable under any circumstances. Should any event be cancelled or re-scheduled for whatever reason, this decision will be taken solely by the event organisers & not The Price Is Wight Limited. The event organisers will make the decision as to what happens regarding options available to those who have purchased tickets.
Your rights in relation to any change to your booking or cancellation by the event organisers are set out in the event organiser’s booking conditions, which you agree to when purchasing tickets. Artists and attractions included in the festival programme are subject to change. We will advise you of any changes as soon as advised by the festival organiser or promoter. Changes may not be refundable – see the specific festival’s terms and conditions.
As agent it is our responsibility to notify you as soon as possible of any changes of which the event organiser makes us aware so that you may exercise the rights available to you under the event organiser’s booking conditions. Where any refund or other payment is due to you from the event organiser, our responsibility is to pass this on to you as soon as possible after receiving it from the event organiser. We shall have no further responsibility or liability to you in relation to any change to or cancellation of the booking.
Please note when buying tickets for any event booking fees and postage are non-refundable, even in the unlikely event of cancellation. There is also a £1.99 administration fee per ticket to process the refund on top of the booking fees and postage that is not refundable, this is full and final decision, this does not apply to child or infant tickets but all other ticket types. Please contact us via email or telephone at the contact details below. Please also note where postage is incurred this includes administration fee and service charge.
We are an agent and offer deals on behalf of the companies – you are buying direct from the said vendor through The Price is Wight.
The full name of our company is The Price Is Wight Limited, Wootton, Isle of Wight
Our Registered Office address is: 340-342 Chorley New Road, Horwich, Bolton, England, BL6 5PS, Registration No. 07873167
You can contact us by email firstname.lastname@example.org
You can contact us by telephone: 01983 840294
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